Parlay Edge

Delete your Parlay Edge account

You can request deletion of your Parlay Edge account and its associated data whether or not you can currently sign in. Requests are reviewed by our support team; this page does not delete your account automatically.

Request account deletion

  1. Email support@parlayedge.app with the subject Delete User Account. Please write from the email address on your Parlay Edge account if you still have access to it.
  2. Tell us that you want your account and associated data deleted. If you cannot use the account email, tell us the account username and a way to reach you so we can verify ownership. Do not send your password, payment card details, or verification codes.
  3. We will verify your request, explain any billing or retention steps that apply, and confirm when the account deletion request has been processed. You can ask for an update by replying to the support thread.

Email account-deletion request

Pro subscription and future charges

Account deletion does not automatically cancel a Pro subscription or stop recurring charges. If you subscribed on our website, sign in and use Manage billing in your profile menu to cancel through the billing portal. If you subscribed through Google Play, manage your subscription in Google Play. If you cannot access either route, request cancellation help in your deletion email. You can start your account-deletion request even if you have not yet canceled; we will help you address any active subscription before deleting access to billing controls.

What data we delete

After verifying account ownership, we remove or de-identify account-linked information from active Parlay Edge systems where retention is not required. This includes the sign-in account, profile, saved simulated bankroll and bet history, follows, notification subscriptions, and preferences. We will confirm completion rather than treating the email itself as an immediate deletion.

What we retain

Some billing records, support correspondence, or security records may need to be kept for tax, dispute, fraud-prevention, or other legal obligations. The retention period depends on the applicable record and requirement; we will explain any records we must retain and the applicable period when processing your request. Retained records are not used to restore your account or simulated betting history.

See our Privacy Policy for more about account data and contact support@parlayedge.app with questions.